A service led customer journey partner
Direct Mail & Data Partners in East Sussex
We turn printed communication into something data driven and timed. Print is one part of the journey, not the whole of it.
Tell us about your campaign
Welcome to Kingsline
Innovation and relevance, brought together
We are passionate about transforming traditional printed communications into a dynamic and data-driven experience that captivates your audience. Our journey is rooted in a commitment to forward thinking strategy, service, and client success.
That means the data work, the workflow, the print and the response all sit in one building in the Sussex countryside, run by the same team. Meet the people behind it
Print isn't dead. It just needs to be used in a more targeted and relevant way.
What we do
Five parts of one journey
Each of these works on its own. Together they are what makes a communication land at the right moment, for the right person, with something worth reading.
- 01
Direct MailOur expertise and production facilities provide the perfect foundation for producing a full livery of direct mail from programmatic direct mail incorporating the most complex highly personalised and relevant campaigns to simple bulk volume formats where efficiencies are key.Explore Direct Mail - 02
Data Hygiene, Processing & ProfilingLike any successful journey it's all about the preparation, our data services will help prepare client's data to be in the best possible shape before any print takes place, giving valuable insight to who their customers are.Explore Data - 03
Programmatic Direct MailOur innovative approach marries the precision of digital targeting with the tangible benefits of direct mail, using data and automation to craft campaigns that speak directly to your audience.Explore Programmatic - 04
Web To PrintPrint has many facets, web to print offers a medium which saves time and money - having a positive effect on the environment. Off the shelf software works for printing collateral, but our bespoke solution offers our clients flexibility to manage content and output at the pace required.Explore Web to Print - 05
Response ManagementA thanking and banking service for the charity sector that creates a supporter journey, develops positive relationships and increases the speed of donations and acknowledgements.Explore Response
The customer journey
From a raw data file to a thank you letter
A campaign passes through every one of these stages. Because they all happen here, nothing is handed to a third party and nothing waits in a queue between suppliers.
- 01
Prepare the data
Reformatting, de-duplication, suppression and profiling, so the list is right before a single sheet is printed.
Prepare the data - 02
Design the trigger
We work out what should land, for whom, and at which moment in their journey, then build the workflow that fires it.
Design the trigger - 03
Print and personalise
Variable digital print and inkjet, from a single highly personalised pack to campaigns of a million.
Print and personalise - 04
Enclose and despatch
High speed mechanical enclosing, selective enclosing and hand work for the jobs machines cannot take.
Enclose and despatch - 05
Handle the response
Donations, calls, returns and thanking managed under SLA, feeding straight back into the next communication.
Handle the response
Featured work
Work we are proud of
Charity supporter journeys, education prospectuses, B2B campaigns and door drops. Every image links through to the full story.
Why Kingsline
One team, one building, one accountable service
Data preparation, workflow development, digital print, enclosing and charity response management all run from our own facility at Burnt Oak Business Park in East Sussex. That is what lets us commit to an SLA and hold to it.
- Award winning work. Supreme Award and multiple category wins at the Digital Printer Awards, and a Print Week Awards shortlisting for our programmatic direct mail. See our accreditations
- Campaigns of 1 to 1,000,000. The same proofing discipline applies whether it is a single highly personalised pack or a bulk volume mailing.
- Charity sector specialists. Thanking, banking, Gift Aid and inbound telephone handled as an extension of your fundraising team. How response management works
- Built, not bought. Our web to print and workflow systems are developed in house, so they bend to the client rather than the other way round.
Get in touch
We'd like to get to know you more
Whether you have a campaign brief, a messy data file or just a question about whether direct mail is worth it for you, we are happy to talk it through.
- info@kingsline.net
- Address
- Unit 6-9 Burnt Oak Business Park
Waldron, Heathfield
East Sussex TN21 0NL
The address may sound like another business park, but we are situated within the beautiful Sussex countryside, with far reaching views of the downs and local village church.Find us and plan your visit
Get in touch
We'd like to get to know you more
Tell us what you are planning and we will show you how print, data and fulfilment can work together to reach it.