Donations are crucial to developing and expanding charity fundraising. However, processing and managing donations in-house can be a time-consuming experience for all involved. Outsourcing this process allows staff to focus more on key fundraising activities.
We work closely with our clients, providing a trusted and seamless service for processing donations received via the post, phone, and online. Our service is completed with a full suite of reporting, physical banking, and thanking processes. We understand every client is different, so we provide a tailor-made service depending on our client's needs, all underpinned with a bespoke Service Level Agreement.
As a niche charity with very loyal donors, we needed a partner with the flexibility and ability to adapt to our changing needs within supporter communication. We feel we have found that in Kingsline.
Charity Director
Our thanking communication has improved significantly, and along with recording and batching donations directly onto our database, our banking and thanking processes are more streamlined than before.
Charity Director
